Volunteer retail assistant

Role description

Volunteer in a Red Cross Shop and support our work helping communities both here and overseas. 

Our 50 shops across the country sell mainly second-hand clothing and household items. They provide affordable shopping for the community, funding for our humanitarian work, and support sustainability through recycling unwanted items.   

Your tasks 

Your volunteer role in a Red Cross Shop will include: 

• Unpacking and sorting goods. 
• Greeting and serving customers.
• Restocking and merchandising the shop. 

Volunteer requirements and training 

We need friendly people with good communication skills and a can-do attitude. An eye for design is always a bonus.  

You’ll receive on-the-job training, and we can help you get your Certificate in Retail from Service IQ. This programme is free and available to volunteers who have been with us for 3 months. It takes 6-9 months and can cover Level 2 to Level 4. 

Health, Safety and Wellbeing (HSW)

• Make sure your actions (or lack of actions) don’t harm your health, safety and wellbeing, or harm anyone else.
• Take part in a HSW induction, training, programmes and activities.
• Follow all instructions given to you about health, safety and wellbeing
• Follow all NZRC HSW policies, standards and procedures about health, safety and wellbeing.
• Make sure you have the right training for any activities you are doing.
• Use personal protective equipment (PPE) for any work activities that may need it to stay safe.
• If you spot a hazard, or you are involved in an incident or near miss, report this straight away.